FAQ's

PRODUCT CARE

How do I get that dang sticky label off my jar? 

Rubbing alcohol and a rag!  The rubbing alcohol will dissolve any sticky residue.

 

SHIPPING

Do you ship internationally?

Yes, but we are not currently set up to do that automatically.  Please finish your shopping, and send us an email or open a chat with us so we can calculate a shipping rate for you.

 

JAR RELATED QUESTIONS

Do you offer personalization of jars?

Yes, we do.  Please message us at info@masonjarmerchant.com with the details of what you'd like and we will get back to you with a quote.

 

Do you date or value vintage jars?

No, we don't value jars though we do love to see pictures of your collections.  We recommend The Red Book of Jars  by Douglas M. Leybourne Jr. for your jar valuation needs.

 

Do you purchase jars?

Yes, we do, please send us a detailed list with plenty of pictures and your asking price info@masonjarmerchant.com.

 

Do you sell any plastic mason jars?

No, we try to steer clear of drinking and eating out of plastic whenever possible.  All of our mason jars are real canning jars unless otherwise noted on the product page.

 

Do you manufacture jars?

Not at this time.  Though we sell many brands, we don't manufacture any of them, and can't answer your questions in regards to the product defects some brands currently being manufactured in Asia are experiencing.

Mason Jar Merchant will not ever sell you a jar that we can see or know to be defective in any way.

 

 

OTHER

How many items am I purchasing?

Unless otherwise specified in the item listing or title, items are priced per each.

 

Do you offer wholesale?

Yes, we do.  Please message us at info@masonjarmerchant.com for a wholesale application. 

 

 

Are you a Canadian or American Company?

The Mason Jar Merchant Team is a hybrid Canadian American company made up of, you guessed it, Canadians and Americans, operating out of both Vancouver, BC and Blaine, Washington.

 

If we haven't answered your question here, give us a shout here on our contact page and we will get back to you ASAP.

 

Cheers!

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